Allowing your potential customers to book service online means you book more calls with less marketing spend. Automated appointment reminders means that you have fewer wasted appointments and earn more average revenue every day, every week and every year.
Online scheduling also means your potential customers can book an appointment 24/7 for service when they realize they need it and not have to wait 4 hours for your office to open. This allows more service appointments and closes more leads by reducing the time spent by potential customers to look for other options.
A potential customer can literally realize they have an emergency like the AC being out at 2:00 am, look for an AC repair company online, find you and book service for Wednesday at 10:00am and go back to sleep. All without ever talking to you on the phone.
This results in more appointments and less marketing to keep the calendar full.
Automatic appointment reminders also allow the customer to instantly change the appointment online if a conflict or emergency occurs. This eliminates wasted appointments and allows the customer to manage their booking without ever calling your office.
Multiple staff can manage customer scheduling right from their smart phone, tablet or desktop.
Service Axis Benefits
Customer Relationship Management
Keeping track of all your customer information can be overwhelming. Especially with the number of email addresses, cell phone numbers, home numbers, work numbers and more you can easily find yourself overwhelmed.
Sales & Payments
How many times have you waited too long to get paid, or didn’t get paid at all? The ServiceAxis software allows you to get paid instantly while you or your technicians are still in the home.
Today’s customers expect instant communication and instant feedback. It does not matter if they clicked a $150 Google ad to get to your website, if you are not instantly responsive, they are moving to the next company.
Allowing your potential customers to book service online means you book more calls with less marketing spend.
Generate more reviews through automatic review request. By requesting a Google or Facebook review automatically through text or email after the service
One of the most cost-effective marketing you can use is automated marketing campaigns.
Today the only thing a potential customer can know about you is your online presence.
Document Storage & Sharing
You can finally throw away that large metal file cabinet in your office. The ServiceAxis software provides secure and backed up online document storage.
Finally control all your social media from one software. You can link your Facebook, Twitter, LinkedIn, and Instagram accounts.