Generate more reviews through automatic review request. By requesting a Google or Facebook review automatically through text or email after the service, you dramatically increase your number of reviews and get instantly notified if your customer was not happy for any reason. You can instantly respond to the customer from the mobile app and make attempts to remedy the situation with the customer.
Increasing your review numbers and your review average will help you rank higher on Google, Google Maps and Google Services.
ServiceAxis works just like the big review automation software that cost hundreds of dollars every month and it’s included at no charge with your service subscription.
Service Axis Benefits
Customer Relationship Management
Keeping track of all your customer information can be overwhelming. Especially with the number of email addresses, cell phone numbers, home numbers, work numbers and more you can easily find yourself overwhelmed.
Sales & Payments
How many times have you waited too long to get paid, or didn’t get paid at all? The ServiceAxis software allows you to get paid instantly while you or your technicians are still in the home.
Today’s customers expect instant communication and instant feedback. It does not matter if they clicked a $150 Google ad to get to your website, if you are not instantly responsive, they are moving to the next company.
Allowing your potential customers to book service online means you book more calls with less marketing spend.
Generate more reviews through automatic review request. By requesting a Google or Facebook review automatically through text or email after the service
One of the most cost-effective marketing you can use is automated marketing campaigns.
Today the only thing a potential customer can know about you is your online presence.
Document Storage & Sharing
You can finally throw away that large metal file cabinet in your office. The ServiceAxis software provides secure and backed up online document storage.
Finally control all your social media from one software. You can link your Facebook, Twitter, LinkedIn, and Instagram accounts.