Document Storage & Sharing
You can finally throw away that large metal file cabinet in your office. The ServiceAxis software provides secure and backed up online document storage. You can also quickly and easily share these documents with your customers.
No more carrying around piles of equipment brochures in your truck that have coffee and lunch stains on them. You can quickly and easily send equipment brochures, owners manuals, service agreements and really just about any document you can think of, fast and easily from any desktop, tablet or mobile phone.
You can even track changes to documents such as agreements or legal contracts. You can also store documents linked to customer accounts. So you can quickly locate customer related documents without having to search through your truck or your office.
You can store most common file types such as text documents, spreadsheets, pdfs, images, gifs and zip files. File types that Thryv cannot accept are video files, executable files, HTMLfiles as well as video, audio, mp4, ogg, .html, .xhtml, .htmlx, .dhtml, .jhtml, .phtml, .rhtml, .zhtml, .mhtml, .js, .css, .sass, .scss. However, if you can compress your files into a zip file folder, you can upload the zip file to your Documents.
Service Axis Benefits
Customer Relationship Management
Keeping track of all your customer information can be overwhelming. Especially with the number of email addresses, cell phone numbers, home numbers, work numbers and more you can easily find yourself overwhelmed.
Sales & Payments
How many times have you waited too long to get paid, or didn’t get paid at all? The ServiceAxis software allows you to get paid instantly while you or your technicians are still in the home.
Today’s customers expect instant communication and instant feedback. It does not matter if they clicked a $150 Google ad to get to your website, if you are not instantly responsive, they are moving to the next company.
Allowing your potential customers to book service online means you book more calls with less marketing spend.
Generate more reviews through automatic review request. By requesting a Google or Facebook review automatically through text or email after the service
One of the most cost-effective marketing you can use is automated marketing campaigns.
Today the only thing a potential customer can know about you is your online presence.
Document Storage & Sharing
You can finally throw away that large metal file cabinet in your office. The ServiceAxis software provides secure and backed up online document storage.
Finally control all your social media from one software. You can link your Facebook, Twitter, LinkedIn, and Instagram accounts.