Service Axis™
Customer Relationship Management
Keeping track of all your customer information can be overwhelming. Especially with the number of email addresses, cell phone numbers, home numbers, work numbers and more you can easily find yourself overwhelmed. With ServiceAxis you can manage all of your customer contact information and even have detailed customer information and lead status.
The customer relationship management helps you stay organized and avoid wasted time looking for phone numbers or email addresses. It also makes your customers feel appreciated when you instantly engage with them and appear to remember all their personal details.
The software allows you to quickly sort through all your customer data and respond instantly or send automatic service reminders, so your customers are way more likely to book in a hectic world.
Your customers will also enjoy a dedicated customer portal that allows them to log in and interact with you by sending messages, scheduling appointments, share documents, and see past services. Best of all this customer information is safe and secure on our locked down servers.
The ServiceAxis software also scans the world wide web and automatically pulls in customer information it finds on social media profiles and directories all over the internet.
Become the master of your customer data and the master of customer service.
Service Axis Benefits
Customer Relationship Management
Keeping track of all your customer information can be overwhelming. Especially with the number of email addresses, cell phone numbers, home numbers, work numbers and more you can easily find yourself overwhelmed.
Sales & Payments
How many times have you waited too long to get paid, or didn’t get paid at all? The ServiceAxis software allows you to get paid instantly while you or your technicians are still in the home.
Customer Communication
Today’s customers expect instant communication and instant feedback. It does not matter if they clicked a $150 Google ad to get to your website, if you are not instantly responsive, they are moving to the next company.
Scheduling Appointments
Allowing your potential customers to book service online means you book more calls with less marketing spend.
Reputation Management
Generate more reviews through automatic review request. By requesting a Google or Facebook review automatically through text or email after the service
Marketing Automation
One of the most cost-effective marketing you can use is automated marketing campaigns.
Online Presence
Today the only thing a potential customer can know about you is your online presence.
Document Storage & Sharing
You can finally throw away that large metal file cabinet in your office. The ServiceAxis software provides secure and backed up online document storage.
Social Media
Finally control all your social media from one software. You can link your Facebook, Twitter, LinkedIn, and Instagram accounts.
